By Owen Phelps, Ph.D. I hate to say it ... but it must be said. Leaders need to provide feedback – often and consistently. Why do I hesitate to mention a key leadership behavior – a service required of effective leaders no matter whether they are leading at home, at work, in their communities or in their parishes? My reluctance arises because far too many leaders think “feedback” means criticism. And that’s just wrong. By feedback I mean “a response to a follower’s behavior.” When it comes to responses, Lead Like Jesus co-founder Ken Blanchard says a leader has...

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From Living Faith at Work (used with permission) One of the characteristics of our American culture is to be critical and judgmental about just about everything. Sometimes we may be blind to our own flaws and very eagle-eyed about flaws, real or imagined, in others. Jesus’s statement about not seeing the beam in our eye as we point out the speck in another’s eye comes to mind (Matt 7:3). A while ago I was doing some reading and research into a process called Action Research, an improvement process for individuals and groups. While the writers did not write about spiritual development directly, they did wr...

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Fred Goff, CEO of Jobcase, a firm devoted to helping people without college degrees find work, says success in business is all about applying the Golden Rule. Despite the assumptions of many people, the Golden Rule – “Do unto others as you would have them do unto you” – does not actually appear in the Bible. Nevertheless, it accurately reflects Jesus’ admonition, quoting Leviticus 19:18, that we should love our neighbors as ourselves. Whatever its source, Goff says it is simply good business – especially for CEOs. Concern for others is the foundation of Jobcase. Goff launched th...

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